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LINKS THAT HELP YOUR READER.

A useful link offers the next answer when it becomes relevant.

THE BENEFIT, AT A GLANCE

Make the next answer easy to find.

  1. 01Next question
  2. 02Clear link
  3. 03Right destination
FIRST

Journey reviewed

NEXT

Useful links added

OVER TIME

Checks after changes

WHAT WE REVIEW

Links tested → useful destinations → actions

Illustrative diagram. Results and timing depend on your business. For an engagement, deliverables and cost are set out in a tailored quote.

1. Find the moment when the reader needs more

Read a website page as though the business is new to you. Where does another question arise? If a paragraph introduces a service, the reader may want the details. If it explains a difficulty, they may want to know how to get help. That need is what justifies the link.

2. Choose a destination that answers the question

A link should lead to a page that delivers the promised answer. Always sending people to the homepage makes them start searching again. Choose the service page, guide or contact route that fits the stage. Check that the destination is current and accessible.

3. Describe the destination in the link text

“See our advice on preparing your photos” describes the next step. “Click here” does not. You do not need to repeat an exact keyword in every link: natural, specific wording helps readers choose. The link should make sense when someone scans the page.

4. Connect the guide and service both ways

Illustrative example: a coaching page explains that you can learn to film yourself. It can link to a shot-planning guide. That guide can link to coaching when it explains where support can help. Each link then serves a different reader.

5. Keep a short review list

For an important page, note where it is linked from, which answers it leads to and what action a visitor can take next. Test links after changes. A page appearing only in the sitemap does not create a clear journey. The final question is simple: does this link help someone move forward?

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